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Set Up or Cancel AutoPay from Checking Account
Automatic Payment of Utility Account
To set up automatic payment in which the City of Oak Harbor initiates your payment on your behalf, click on the link "Enrollment Form" below to download the form that requires your signature and a voided check to be attached. This signed form is your authorization to the City of Oak Harbor to initiate the payment automatically from your checking account on the due date of your utility bill. The City can authorize payment up to 3-days prior to the due date.
Once we process your autopayment enrollment form, you will continue to receive a monthly statement which will state, "autopay", in the payment box on the remittance portion of the statement. This will confirm your autopay is active.
Your responsibilities:
If an AutoPay payment is returned or declined due to insufficient funds or nonpayment, the payment will be reversed and your account may become delinquent. A returned payment fee of up to $40 (or the amount of the returned payment, if less, with a min. $20) will be assessed, along with any applicable late fees. Reimbursement of returned payments must be made using guaranteed funds (cash, cashier’s check, money order, or debit/credit card). Repeated returned payments may result in the account being restricted to cash-only payment methods for at least 12 months and may lead to service disconnection or referral to collections, consistent with City policy. Multiple returned items may result in a cash only payment restriction. If you are changing banks or bank accounts, please notify the City of Oak Harbor in writing 3 business days prior to your due date. You will be required to sign a new agreement and provide a voided check from the new account. If you close your bank account, please notify the City of Oak Harbor in writing 3 business days prior to the due date in order to cancel the scheduled withdrawal.
This form, along with a voided check, can be brought in or mailed to the Utilities Department at:
City Hall
Utilities Department
865 SE Barrington Drive
Oak Harbor, WA 98277
Utilities Main Number: 360-279-4530
Please Note: If you have set up a recurring payment through your bank's bill pay service, be sure to allow USPS delivery times. Payments will be posted the day they are received, not by the postmark.
Cancellation Form from Automatic Electronic Payment
If you wish to cancel your autopay with the City, click on the "Cancel Autopay" link below, complete and return the form to the Utilities office no later than 3 business days prior to your due date. Notifying your bank to cancel the City auto pay will not cancel the City's autopay service. You must sign and deliver the cancel autopay form to our office or call our office at 360-279-4530.