What do I do if my can is still full/has not been picked up?

If you see a truck and your roll cart hasn't been emptied, verify that it was the right truck. We have three different routes that may drive by your house so check your neighbors' roll cart just in case. If you are sure that it was missed, was it behind a car or obstructed in some way, was the lid up, did you have it out on time? If it was any of these, fix the problem and check if we have picked up across the street. If not, run it across the street for it to be picked up. If we have picked up across the street you will need to call Oak Harbor Utilities at 360-279-4530 and there might be a return trip fee to return to your house depending on the situation. We do make mistakes and will resolve most situations the best we can.

Show All Answers

1. Can we mark our roll cart?
2. I would like to rent a temporary dumpster, what are the prices?
3. Is there a place to dispose of old refrigerators/mattresses/large items?
4. It is damaged.
5. My rollcart was not emptied all the way.
6. What do I do if I have extra garbage?
7. What do I do if my can is still full/has not been picked up?
8. What do I do with my yard waste?
9. What I do if I need to change the size of my rollcart?
10. What time does my garbage need to be out?
11. Where can I get rid of tires or large amounts of metal or an appliance?
12. Where can I recycle oil or household chemicals?
13. Why does my lid have to be closed?