Show All Answers

1. Can I sign up for service over the phone?

No, you need to come into our office to sign up for service and pay the $25 administrative fee. The Utilities Clerk will provide an informational handout explaining the services provided.

2. Does the City have a low income rate for customers on Utilities?

Yes, you may come into the Utilities Department at City Hall to fill out the required application. 17% savings on water, sewer, and garbage (on a 20-gallon size can).

3. How do I start a Utility Account?

By coming into City Hall and signing up for services. An application card needs to be completed and a $25 administration fee paid.

4. What are the prices for the different size rollcarts?

View the Prices of Different Size Rollcarts (PDF).

5. What are your office hours?

The City of Oak Harbor office hours are:

Monday through Friday
8 am to 5 pm

6. What method of payment can I use to pay my Utility bill?

We accept cash, check, debit cards, credit cards (Visa and Mastercard), and "direct debit" payments. You can sign up for the "direct debit" payment option by filling out the enrollment form in the Utilities Department. Credit Card payments can be made in person or through the City of Oak Harbor website.

7. Where do I pay my Utility Bill?

The payment can be placed in the "drop box" outside City Hall, pay in person in the Utilities office, or mailed. Credit card payments (VISA or Mastercard) can be made over the telephone by calling 360-279-4530 or through the City of Oak Harbor website. A direct debit pay service is available. To sign up for direct debit -fill out the form in the Utilities department and attach a canceled check.